Terms & Conditions

Privacy Policy

Effective Date: December 30, 2025

Eluxe Tax Solutions (“Eluxe,” “we,” “our,” or “us”) is a Texas-based tax preparation firm providing services to clients nationwide. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services.

Information We Collect

We may collect personal and non-personal information when you visit our website, complete forms, communicate with us, or use our services.

Personal Information

This may include, but is not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Social Security number or Tax Identification Number
• Income, employment, and tax-related documents
• Banking information for refunds or payments

This information is collected solely to provide tax preparation, filing, and related financial services.

Non-Personal Information

We may automatically collect certain non-identifying information, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website

How We Use Your Information

We use collected information to:

• Provide tax preparation and financial services
• Prepare and file federal and state tax returns
• Communicate regarding services, appointments, or inquiries
• Verify identity and prevent fraud
• Improve our website and client experience
• Comply with IRS regulations and applicable federal and state laws

Nationwide Services Notice

Although Eluxe Tax Solutions is based in Texas, we provide services to clients across the United States. By using our website or services, you acknowledge that your information may be processed in accordance with Texas law and applicable federal privacy regulations.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

• With authorized service providers who assist in delivering our services (subject to confidentiality agreements)
• With tax authorities such as the IRS or state revenue agencies, as required to complete filings
• When required by law, regulation, subpoena, or court order
• To protect our legal rights, business operations, or client safety

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. Despite our efforts, no online transmission or storage method can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website functionality
• Analyze traffic and usage trends
• Enhance user experience

You may adjust your browser settings to disable cookies; however, some website features may not function properly.

Third-Party Websites

Our website may contain links to third-party websites for convenience or informational purposes. Eluxe Tax Solutions is not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any third-party websites visited.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access, correction, or deletion, subject to applicable tax and record-retention laws.

Requests may be submitted using the contact information below.

Changes to This Privacy Policy

Eluxe Tax Solutions reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.